1. Booking Policy

- Room Bookings:

50% retention will be charged on cancellation 72 hrs prior to check-in for single booking, 100% retention will be charged on Cancellation 48 hrs prior to check-in or NO SHOW.

- Event & Banquet Bookings:

All events must be paid in full by 7 scheduled days before the date of function. 

Payment schedule: 

1. 25% advance of the estimated billing at the time of booking confirmation. 
2. Rest 50% advance 45 days before the date of function. 
3. Rest 25% advance a week before the function date.

Balance due (Extras) after the estimated billing needs to be cleared immediately after the function. In any case, if the booking gets cancelled the organization or individual will be responsible for 100% retention of the room rentals and food/ beverages revenue which was given at the time of booking confirmation. In case of amendment in the confirmed date, the booking may be considered as the cancellation and hotel reserve the rights to apply the retention charges.

2. Check-in & Check-out Policy

Check-in: From 2PM onwards. 

Check-out: By 12pm. 

Late check-out is subject to availability and may incur extra charges.

Valid government-issued ID is required at check-in for all guests.

3. Payment & Deposit Policy

We accept payments via Credit Card/Debit Card/UPI/Net Banking/Cash.

A security deposit may be required at check-in for incidentals and will be refunded at check-out, subject to room inspection.

4. Child & Extra Bed Policy

Children under 6 years stay free with existing bedding.

Extra beds or cribs are available upon request at an additional charge.

5. Pets Policy

Pets are not allowed on the premises, except for service animals with prior notification.

6. Damage & Loss Policy

Guests are responsible for any damage to hotel property caused by negligence or misconduct and will be charged accordingly.

The hotel is not responsible for lost, stolen, or misplaced items. A safe deposit box is available in rooms or at the front desk for valuables.

7. Privacy Policy

Guest personal information is collected only for reservation and service purposes and is kept confidential.

We do not share your data with third parties unless required by law.

8. Minors

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.